As a provider of necessary waste management solutions, Quest is qualified as an essential business and continues to remain fully operational during the COVID-19 outbreak.
Quest Resource Management Group Company is one of the largest waste management and recyclers in the United States. Quest assists companies in waste management, disposing of their waste in compliance with EPA guidelines, thus providing a vital service to Americans in this time of need.
The President’s Coronavirus Guidance published on March 16, 2020, instructs employees of Critical Infrastructure Industries, such as waste management and recycling, to maintain normal work patterns during the global coronavirus outbreak.
Quest, which operates under the Waste & Material Recovery category is qualified as an essential business by the Department of Homeland Security. In addition, Quest offers critical support to its customers in the food distribution, transportation, manufacturing of agricultural products, commercial facilities industries, which are also qualified as essential operations by the Department of Homeland Security.
This means we continue working diligently to deliver innovative, flexible solutions to support your needs. We also continue to provide 24/7/365 support to the 3,500+ environmental and emergency response companies in our network dedicated to safely transporting, tracking and disposing of hazardous waste, landfilled wastes, and recyclable materials.
We've built Quest’s infrastructure to be fully operational, even in times of disruption caused by catastrophic events such as natural disasters or a potential outbreak such as the one we are all facing today. Our robust cloud-based IT infrastructure and powerful network has allowed us to successfully implement our Business Continuity Plan and switch to a 100% virtual environment in a matter of hours without missing a beat.
Our operating protocols allow for all employees to work from home, if needed, without losing access to any data, software, applications or information used in our everyday workflow to manage our customer's waste & recycling programs. In addition, we have established double redundancy for all critical functions and account management needs to ensure business continuity.
Quest tests its Business Continuity Plan and Emergency Response Plan every year and to ensure that everything is in place to keep managing your waste & recycling programs regardless of the escalation protocol level in place.
Chief Operating Officer
Quest Resource Management Group
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