Customer Service Manager

Spoke to her on the phone. Turns out she worked with Kristen Alberta at Ama Waterways. Kristen spoke highly of her, so I called this candidate for a quick phone pre-screen. She lacked the polish in her communication and she always had a small baby with her who I could hear in the background. I’m concerned the baby may be a distraction as she works from home. I will not be moving forward with this candidate.